1Plans
Each system (Store, Gym, Dental, Real Estate) has plans by size, and every plan includes every feature. Prices are in Iraqi dinars and shown on hemlohq.com and in the app.
2Free trial
14 days free on the biggest plan, with no payment details. At the end, choose a plan to continue.
3Paying
- Monthly or yearly, at the price shown when you pay.
- In cash, or by FIB, ZainCash or bank transfer.
- Your plan is activated once we confirm the payment, and we send you proof of it.
- If a tax applies, we’ll show it before you pay.
4Renewal
We never charge you automatically. We remind you before your paid period ends, and you renew when you choose.
5Grace period and after
After your paid period ends you have 7 days of grace, with everything working as usual.
After that the business becomes read-and-export only: you can open and export all your data, but not add or change anything until you renew. We never hold your medical or business records back from you.
6Changing plans
- Upgrade at any time and pay the difference for the remaining period.
- Downgrade at your next renewal, if your use fits the smaller plan’s limits.
7Price changes
We’ll tell you about any price change at least 30 days in advance, and the price you paid stays the same until the end of the period you paid for.
8Refunds
- Monthly plans: a month is not refundable once it has started.
- Yearly plans: a full refund if you cancel within 14 days of paying. After that the rest isn’t refunded, and you keep access until the year ends.
- If Hemlo is down through our fault for more than 72 hours in a row, we add matching days to your subscription without you having to ask.
To ask for a refund, write to hello@hemlohq.com.
9Enterprise and Studio
Enterprise plans and Hemlo Studio work have their own quotes and agreements.
A question about these terms?
Write to hello@hemlohq.com and we’ll reply within two working days.